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Instructor Support

The Learning Innovations team offers live support to answer your course design, delivery, and implementation questions.  Our team is trained to assist with pedagogical and technological inquiries regarding: 

  • Canvas
  • Zoom, Panopto, Perusall & VoiceThread
  • Course design & implementation ideas 

On-Demand Zoom Room

Monday – Thursday
9 a.m. – 3 p.m. 
Join via Zoom

Other Support Options

  • For Canvas tutorials, visit the WSU Knowledge Base
  • For assistance with third-party integration, other than the tech tools listed above, contact your department or company representative
  • For scheduling inquiries, contact your department or WSU Scheduling
  • For information concerning assistance with student issues, visit
  • Contact Crimson Service Desk for:
    • Canvas troubleshooting
    • Desktop Support 
    • Wireless Access 
    • Email
    • Microsoft Teams
    • Assistance with browsers, passwords or logging in