Academic Outreach and Innovation | Learning Innovations
Technical Support
Need Assistance?
Instructor Support
The Learning Innovations team offers live support to answer your course design, delivery, and implementation questions. Our team is trained to assist with pedagogical and technological inquiries regarding:
- Canvas
- Zoom, Panopto, Perusall & VoiceThread
- Course design & implementation ideas
On-Demand Zoom Room
Tuesday-Thursday
9 a.m.–3 p.m.
Request an Appointment Outside of On-Demand Hours
You can book an appointment with an AOI team member for assistance with:
- Canvas
- Course Design
- Educational Technology
- Other
Note: All appointments will use Microsoft Teams Meetings.
Other Support Options
- For Canvas tutorials, visit the WSU Knowledge Base
- For assistance with third-party integration, other than the tech tools listed above, contact your department or company representative
- For scheduling inquiries, contact your department or WSU Scheduling
- For information concerning assistance with student issues, visit teach.wsu.edu
- Create an LMS Support ticket via Crimson Service Desk
- Contact Crimson Service Desk for:
- Canvas troubleshooting
- Desktop Support
- Wireless Access
- Microsoft Teams
- Assistance with browsers, passwords or logging in