Academic Outreach and Innovation (AOI) provides faculty, instructors and students support for many different academic technologies and services.
Refer to the specific technologies on this website for additional resources and support information. You may also visit the Knowledge Base for Self Help.
Note: Use your WSU email when communicating to WSU. All correspondence regarding academic and business-related activities will be sent to your WSU email address.
If you are in need of technical support and teach:
- In the Classroom — contact email@example.com or 335-5044
- Via Video Conference — contact firstname.lastname@example.org or 335-5044
- Online/Global Campus — contact email@example.com or 335-4320
For assistance with wireless access, email, Microsoft Teams, browsers, passwords or logging in please visit Crimson Service Desk.
For instructors who need immediate assistance: Learn how to access on-demand support.