Technical Support

For Students, Faculty, and Staff

Academic Outreach and Innovation (AOI) provides faculty, instructors and students support for many different academic technologies and services.

Refer to the specific technologies on this website for additional resources and support information. You may also visit the Knowledge Base for Self Help.

Note: Use your WSU email when communicating to WSU. All correspondence regarding academic and business-related activities will be sent to your WSU email address. 

If you are in need of technical support and teach:

For assistance with wireless access, email, Microsoft Teams, browsers, passwords or logging in please visit Crimson Service Desk.

For assistance in a WSU Pullman Departmental Space covered by an existing AOI SLA, contact ats.aoi@wsu.edu or 335-5044.

Review course design and educational technology support options.