Instructor Support
Global Campus and the Learning Innovations team can provide support through live assistance and self-guided inquiry. Our teams can work with you on course design and delivery, as well as technical problems (including Canvas).
Technical Support
If you are in a General University Classroom, please email piat@wsu.edu or call 335-5044.
Teaching And Learning Support
Note: We do not have capacity to offer a full training session during 1:1 appointments.
Training & Workshops
You can also navigate the Canvas Learning Path and learn at your own pace.
On-Demand Support
Join a Zoom meeting to discuss Canvas technical support. Available Monday through Friday, 8:00AM – 11:30AM & 1:30PM – 5:00PM (Pacific Time).
On-Demand Support will be closed July 4 – 5.
If you are unable to connect with support during On-Demand hours, please email ats.aoi@wsu.edu or call 335-4320.
Please use your WSU email when communicating to WSU. All correspondence regarding academic and business-related activities will be sent to your WSU email address.
Other Support Options
- For scheduling inquiries, contact your department or WSU Scheduling.
- For information concerning assistance with student issues, visit teach.wsu.edu.
- Contact Crimson Service Desk for:
- Desktop Support
- Wireless Access
- Microsoft Teams
- Assistance with browsers, passwords or logging in